How can we help you? If this is about a problem you're having with one of our products, please describe: 1. What you were doing when the issue happened; 2. What you expected to happen; and 3. What happened instead.
What operating system and version are you using? For instance, MacOS 10.12 or Windows 10
If this is about a Photoshop or Lightroom-based product, what version are you using?